Privacy Policy for Volume Technologies International Ltd

Last Updated: 10/06/2023

1. Introduction

Volume Technologies International Ltd ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, share, and retain personal data when you use our AI services and website. By using our services, you consent to the practices described in this policy.

 

2. Data Controller Information

All personal data collected on our website is protected by Amazon Web Services (AWS). For questions or concerns regarding data protection, you can contact us at:

 

3. Types of Personal Data Collected

We may collect the following types of personal data:

  • Full name: To personalize your experience and provide a more customized service.
  • Email address: For communication and account-related notifications.
  • Password: Used for secure login and account access.
  • Phone number: To facilitate communication regarding your account or services.
  • Location data: To provide location-based services if applicable.
  • Cookies: For website functionality, analytics, and user preferences.
  • Payment information: Managed and processed securely by our payment partner, Paystack, for payment processing purposes.

 

4. Purpose of Data Collection

The personal data we collect is used for the following purposes:

  • To provide users access to our AI services and personalize the experience.
  • To ensure secure user login and protect user accounts.
  • To process payments for our services.

 

5. Data Retention

We will retain your personal data for as long as you maintain an active account with us. If you choose to delete your account, your data will be deleted promptly upon your request.

 

6. Data Sharing and Third Parties

We do not share your personal data with third parties unless they provide services directly related to our website and are necessary for you to carry out operations on our platform effectively. These third parties are contractually obligated to protect your data and may include payment processors, analytics providers, and service providers.

 

7. Security Measures

We employ industry-standard security measures, including encryption, access controls, and regular security audits, to protect your personal data from unauthorized access or disclosure.

 

8. User Rights

You have the right to access, rectify, delete, or restrict the processing of your personal data. To exercise these rights or if you have any questions or concerns about your data, please contact us at:

 

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality and gather analytics. You can manage your cookie preferences through your browser settings.

 

10. Updates to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices. Any updates will be posted on our website, and we will notify you of material changes, where required by law.

 

11. Legal Compliance

We comply with applicable privacy laws and regulations, including but not limited to [Specify Relevant Laws or Regulations].

 

12. Accessibility

You can access and review this Privacy Policy easily on our website.

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